Contractors license complaints

The Notice of Hearing and Complaint advise the Responded that if it is found in violation, its prior record with the Board will be considered in determining an appropriate penalty. Administrative Hearing If the Respondent files a written answer to the Notice of Hearing and Complaint, a formal hearing before the Nevada State Contractors Board, or its designated hearing officer, will be scheduled.

The Respondent and the consumer will receive approximately 30 days advance written notice of the time and place of the hearing. The consumer will be requested to appear at the hearing to testify to the facts of the case as they relate to the complaint against the Respondent.

Decision and Order At the conclusion of the hearing, the Board or its designated hearing officer, will make a decision regarding the alleged violations and may impose disciplinary action against the Respondent if violations are found.

Within 30 days of the hearing, a written Decision and Order will be issued to the Respondent. A copy of the Decision and Order will also be mailed to the consumer. The Nevada State Contractors Board is not responsible for the content of any other website. DPOR only processes complaints against individuals or businesses that are subject to the laws or regulations of its regulatory boards.

In some cases, private legal action may be your only recourse to resolve a matter. DPOR cannot provide legal advice. Any report against a regulant for allegedly violating board statutes or regulations, in order to be investigated, must be made in writing and received by the Department of Professional and Occupational Regulation DPOR within three years of the act, omission, or occurrence giving rise to the alleged violation.

In cases where a regulant has materially and willfully misrepresented any information required by statute or regulations to be disclosed to a complainant, and the information so misrepresented is material to the establishment of the alleged violation, the filing may be made at any time within two years after discovery of the misrepresentation. The report will be reviewed to determine whether a violation of board laws or regulations may have occurred.

If the evidence suggests a probable violation of a law or board regulation, DPOR will attempt to resolve the issue informally or investigate further. You may be asked to provide additional information. If an investigation supports probable cause that a violation occurred, the appropriate regulatory board may take disciplinary action to require remedial education, impose a fine, suspend or revoke the license, or fail to renew a license.

If an investigation indicates the individual or business is not properly licensed, DPOR may take criminal action. You may be asked to appear at a disciplinary proceeding or in court to provide testimony for the case. If the investigation does not show probable cause that a violation occurred, the case will be closed. By law, all complaints received by DPOR are subject to public disclosure once a case is closed. Therefore, if you wish to file anonymously, please do not include any personal information on the reporting form or submit any supplemental documents that reveal your identity.

While DPOR may accept anonymous reports against licensees, it will not proceed if the report lacks sufficient information to suggest a regulatory or criminal violation. In some instances, the Department may offer Alternative Dispute Resolution regarding reports against licensees. A regulatory board CANNOT require any individual or business to refund money, correct deficiencies, or provide other personal remedies. In some cases, a legal action may be your only recourse to resolve a matter.

The Department cannot provide legal advice. DPOR considers all complaints important. The processing of your complaint form will be conducted in as timely a manner as possible. Many complaints, however, present an immediate threat to public safety and will be given priority.

Thank you for your patience during the complaint process. After review, this section may close the file, obtain compliance, try to resolve the matter by negotiating a consent order, or refer the case to Alternative Dispute Resolution or Investigations for further action.

If you do not wish to provide personal information, such as your name, home address, or home telephone number, you may remain anonymous. In that case, however, we may not be able to contact you or help you resolve your complaint. You may review the records maintained by the Department that contain your personal information, as permitted by the Information Practices Act.

See below for contact information. In order to follow up on your complaint, we may need to share the information you give us with the business you complained about or with other government agencies.